Frequently asked questions

Last updated: June 2026

Google Compliance

Does Google allow rewarding a review?+

Do all reviews go to Google?+

How does the alert system work?+

How long before I see the first results?+

Can I switch formats (wheel / card)?+

How do I validate a customer's code?+

Is my industry compatible?+

Does the free trial require a bank card?+

Can I cancel at any time?+

What is the difference between Basic and Premium?+

Can a customer play every day?+

How long is a winning code valid?+

What happens if a customer already has an active code?+

Do I need to connect my Google account?+

Is BooWin an app?+

Does it work on all smartphones?+

How do I generate my poster?+

Our team replies within 24 hours.